Ariana Nowacoski is a Sr. Manager of UX/CX Strategy for Johnson Controls’ Global Customer Enablement platform.
UX LEADER
I lead with empathy and enthusiasm. I oversee diverse interdisciplinary teams, fostering relationships with both designers and stakeholders to establish design practices that people want to work with and be a part of.
CUSTOMER EXPERIENCE LEADER
I defend the customer’s interests, needs and expectations. I coordinate leaders to collect the Voice of the Customer and share it with the rest of the company acting as a customer spokespersons to other departments and top management.
DESIGN THINKER
I thrive on solving complex business problems through great design. I bring together cross-disciplinary and client teams to collaboratively solve problems, facilitate discovery workshops and research assessments.
DIGITAL STRATEGIST
I strategize, digitize, and socialize big projects. I figure out when, where, and how to communicate with our target audience by understanding all of the digital touch points that a user interacts with every day.
Johnson Controls - Solution Navigator
Axis Lighting
Pixelle
